Client Services Administrator
Dubai, United Arab EmiratesJob Description
About the Role
We are seeking a skilled Administrative to join our Client Services Team. As part of our team, you will play a crucial role in supporting the Account Management team both locally and be a point of contact for the global account management team as well. The ideal candidate will have advanced proficiency in Excel and Adobe, along withknowledge of Canva. You will be responsible for supporting a team of key account managers in their daily client requests, including creating support documents and maintaining databases. Additionally, you will play a vital role in generating monthly client reports, ensuring accuracy, and identifying and rectifying any program errors or inconsistencies.
Location: Hybrid, to be based in Dubai
Hours: Hours: 8.30am to 5.30pm
RESPONSIBILITIES:
Provide administrative support to key account managers
Create and maintain support documents for client requests
Assist in the preparation of presentations, reports, and proposals for client meetings
Support the onboarding process for new clients
Keep databases up to date with accurate information
Generate monthly client reports and ensure their accuracy
Identify and rectify any program errors or inconsistencies
Collaborate with the team to streamline processes and improve efficiency
Manage invoices, ensuring timely processing and accuracy
Respond to client queries promptly and professionally
Escalate complex or unresolved queries to the appropriate key account manager for further assistance
QUALIFICATIONS/ REQUIREMENTS:
Previous experience in client services, administrative support, or a similar role is an advantage
Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus
Flexibility to adapt to changing priorities and business needs
Advanced proficiency in Excel and Adobe
Knowledge of Canva
Strong organizational and time management skills
Excellent attention to detail
Ability to work effectively in a fast-paced environment
Strong communication and interpersonal skills
Proactive attitude and willingness to learn
Passionate about wellbeing
About the Role
We are seeking a skilled Administrative to join our Client Services Team. As part of our team, you will play a crucial role in supporting the Account Management team both locally and be a point of contact for the global account management team as well. The ideal candidate will have advanced proficiency in Excel and Adobe, along withknowledge of Canva. You will be responsible for supporting a team of key account managers in their daily client requests, including creating support documents and maintaining databases. Additionally, you will play a vital role in generating monthly client reports, ensuring accuracy, and identifying and rectifying any program errors or inconsistencies.
Location: Hybrid, to be based in Dubai
Hours: Hours: 8.30am to 5.30pm
RESPONSIBILITIES:
Provide administrative support to key account managers
Create and maintain support documents for client requests
Assist in the preparation of presentations, reports, and proposals for client meetings
Support the onboarding process for new clients
Keep databases up to date with accurate information
Generate monthly client reports and ensure their accuracy
Identify and rectify any program errors or inconsistencies
Collaborate with the team to streamline processes and improve efficiency
Manage invoices, ensuring timely processing and accuracy
Respond to client queries promptly and professionally
Escalate complex or unresolved queries to the appropriate key account manager for further assistance
QUALIFICATIONS/ REQUIREMENTS:
Previous experience in client services, administrative support, or a similar role is an advantage
Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus
Flexibility to adapt to changing priorities and business needs
Advanced proficiency in Excel and Adobe
Knowledge of Canva
Strong organizational and time management skills
Excellent attention to detail
Ability to work effectively in a fast-paced environment
Strong communication and interpersonal skills
Proactive attitude and willingness to learn
Passionate about wellbeing
Job Description
About the Role
We are seeking a skilled Administrative to join our Client Services Team. As part of our team, you will play a crucial role in supporting the Account Management team both locally and be a point of contact for the global account management team as well. The ideal candidate will have advanced proficiency in Excel and Adobe, along withknowledge of Canva. You will be responsible for supporting a team of key account managers in their daily client requests, including creating support documents and maintaining databases. Additionally, you will play a vital role in generating monthly client reports, ensuring accuracy, and identifying and rectifying any program errors or inconsistencies.
Location: Hybrid, to be based in Dubai
Hours: Hours: 8.30am to 5.30pm
RESPONSIBILITIES:
Provide administrative support to key account managers
Create and maintain support documents for client requests
Assist in the preparation of presentations, reports, and proposals for client meetings
Support the onboarding process for new clients
Keep databases up to date with accurate information
Generate monthly client reports and ensure their accuracy
Identify and rectify any program errors or inconsistencies
Collaborate with the team to streamline processes and improve efficiency
Manage invoices, ensuring timely processing and accuracy
Respond to client queries promptly and professionally
Escalate complex or unresolved queries to the appropriate key account manager for further assistance
QUALIFICATIONS/ REQUIREMENTS:
Previous experience in client services, administrative support, or a similar role is an advantage
Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus
Flexibility to adapt to changing priorities and business needs
Advanced proficiency in Excel and Adobe
Knowledge of Canva
Strong organizational and time management skills
Excellent attention to detail
Ability to work effectively in a fast-paced environment
Strong communication and interpersonal skills
Proactive attitude and willingness to learn
Passionate about wellbeing
About the Role
We are seeking a skilled Administrative to join our Client Services Team. As part of our team, you will play a crucial role in supporting the Account Management team both locally and be a point of contact for the global account management team as well. The ideal candidate will have advanced proficiency in Excel and Adobe, along withknowledge of Canva. You will be responsible for supporting a team of key account managers in their daily client requests, including creating support documents and maintaining databases. Additionally, you will play a vital role in generating monthly client reports, ensuring accuracy, and identifying and rectifying any program errors or inconsistencies.
Location: Hybrid, to be based in Dubai
Hours: Hours: 8.30am to 5.30pm
RESPONSIBILITIES:
Provide administrative support to key account managers
Create and maintain support documents for client requests
Assist in the preparation of presentations, reports, and proposals for client meetings
Support the onboarding process for new clients
Keep databases up to date with accurate information
Generate monthly client reports and ensure their accuracy
Identify and rectify any program errors or inconsistencies
Collaborate with the team to streamline processes and improve efficiency
Manage invoices, ensuring timely processing and accuracy
Respond to client queries promptly and professionally
Escalate complex or unresolved queries to the appropriate key account manager for further assistance
QUALIFICATIONS/ REQUIREMENTS:
Previous experience in client services, administrative support, or a similar role is an advantage
Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus
Flexibility to adapt to changing priorities and business needs
Advanced proficiency in Excel and Adobe
Knowledge of Canva
Strong organizational and time management skills
Excellent attention to detail
Ability to work effectively in a fast-paced environment
Strong communication and interpersonal skills
Proactive attitude and willingness to learn
Passionate about wellbeing
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