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Join the team that's improving access to mental health care services

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Lyra Mental Health Coach

Remote, Remote

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Overview

Lyra coaches are passionate about supporting clients from diverse backgrounds to enhance their mental and emotional well-being. We're looking for coaches who don't just focus on fixing problems, but take a person-centered approach that supports clients to build awareness, facilitate insight, and build skills. Coaches who are excited to learn Lyra's evidence-based model and demonstrate a willingness and ability to explore difficult emotions with clients will thrive in this role.

  • Part-time
  • Remote, US

Success profile

Curious what contributes to a successful Lyra Mental Health Coach career at Lyra? The following traits may provide some helpful insight.

  • Adaptable
  • Compassionate
  • Curious
  • Open minded
  • Organized
  • Tech savvy

Culture

As a mission-led, client-focused organization, it’s our mental health providers—and the support we provide to help them do their best work—that truly sets us apart. Joining Lyra offers you flexibility to practice when and where it’s best for you, in a highly supportive and collaborative environment.

Ama - Mental Health Coach

“As a mother of three children, two of whom have special needs, I had resigned myself to never utilizing my education or realizing my aspirations. However, working with Lyra has afforded me the chance to pursue a coaching career, which I am extremely passionate about, while still enjoying the flexibility and independence to create my own schedule and be available for my kids' numerous appointments and therapies. The encouragement, community, and professional development opportunities provided by Lyra make me feel empowered and set up for success.”

Ama Lyra Mental Health Coach

Job description

Job ID 95bcd977-9f8c-45cc-9d04-c1af5c6b634d Business Entity Provider Careers
About Lyra
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million in funding to support our mission of improving access to high quality mental healthcare.

About the Role
Lyra’s Mental Health Coaches are part of our innovative video and text based coaching program called Lyra Care Coaching. This program blends live video sessions with between-session digital lessons and content. We provide our state of the art technology platform and the clients so you can focus on what you do best: offering high-quality mental health coaching. 

Daily:
As a Mental Health Coach, you'll provide short-term, evidence-based coaching sessions with adults via video:

- Support clients around their emotional and mental health by practicing empathy, holding a warm, safe space, exploring difficult emotions, focusing on coaching the person rather than trying to solve or fix the problem, and offering research-backed skills and practices

- Share digital lessons, activities, and assessments with your clients between video-based sessions to enhance learning and monitor client improvement

- Work a structured part-time schedule hosting a minimum of 16 client sessions and working approximately 24 hours per week

- Engage in ongoing clinical consultation with Lyra’s expert clinical team who will help you ensure clients are in the right form of care

- Participate in continuing education and ongoing peer consultation with fellow coaches

- Meet regularly with your Supervisor for 1:1s, session reviews, and ongoing performance support to ensure high quality outcomes, Lyra model integration, and continued growth and developmentIn your first month

- Enjoy comprehensive onboarding with dedicated live training sessions and self study to thoughtfully ramp up to full client caseload of 16 sessions per week while deepening your coaching practice

An important note: Lyra's clients come from a multitude of different backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care—an approach that accounts for the impact of cultural backgrounds on each person’s care experience.

Regularly: Lyra supports your growth with our paid ICF-certified Mental Health Coaching training and ongoing coach development opportunities, amplifying your current skill set. Lyra coaches also enjoy the diverse coaching community by connecting with peers in group consultations and attending community events. 

Coaches who do well in this role can demonstrate:
- The ability to coach the person, not the problem
- Skill in holding space for emotions through warmth, empathy and a person-focused approach
- Open to learning and practicing acceptance
- The ability to authentically connect and be present with your clients in the moment
- A desire for continuous growth and development, and willingness to receive feedback
- The ability to navigate program changes and technology adeptly

Requirements:

  • Graduated from a comprehensive coaching program (ACTP, ACSTH, Level 1, Level 2, or Level 3) accredited by the ICF or hold an ICF-credential (ACC, PCC, MCC)
  • Completed a minimum of 100 client coaching hours and at least one year post graduation
  • Able to commit to a regular weekly schedule approximately 24 hours per week and comfortable seeing a caseload of 16+ adult clients weekly
  • Commitment and willingness to provide culturally responsive care to your clients
  • Willingness to learn new approaches to coaching and integrate Lyra’s evidence-based Mental Health Coaching model into your practice
  • Skilled at supporting clients’ to connect with and explore difficult emotions and experiences
  • Ability to hold a safe, compassionate space to invite exploration of clients’ emotions
  • Skilled at holding space for emotions through warmth, empathy and utilizing a person focused approach
  • Ability to build rapport and trust
  • Ability to authentically connect and be present with your client in the moment
  • Confident using various technological platforms including video conferencing and learning new technical formats quickly
  • Eager to join a rapidly growing business and comfortable with processes that evolve quickly
  • Resides and works solely in the USA

We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits:

  • Competitive time off with pay policies, including 40 hours vacation, sick days, and company holidays
  • 401K retirement benefits
  • Equity in the company through discretionary restricted stock units
  • Paid coach development trainings every year
  • A caseload of motivated clients from diverse industries and backgrounds
  • Access to Lyra for Lyrians - to support your mental health needs
  • Access to several Lyra offerings including library of Lyra well-being and self-care resources
  • A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
  • We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
The anticipated starting base pay range for a Mental Health Coach role at Lyra is between $33.00 - $38.50 per hour. The base pay range is determined by a number of job-related factors, including but not limited to the role, your skills, qualifications, and location. 

At Lyra, base salary is only one aspect of an employee’s total compensation package, which may additionally include, discretionary restricted stock unit awards, comprehensive healthcare coverage, retirement benefits, and time off with pay.
Protect yourself from recruitment fraud
Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
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